Microsoft Word - Offline Merchant Security Policy.doc

 

  

Fees, Cancellation, and Refunds Policy 

Purpose

 

This policy serves to explain how fees, cancellations, and refunds will be handled by Anytime Certification.

 

Scope

 

This Policy document encompasses all aspects of fees, cancellations, and refunds.

 

1.     Fees

Each program has a set cost which is the total amount which the customer will be required to pay in order to complete the program. There will be no additional fees incurred with any purchase.

 

2.     Cancellation

Customers may request to cancel their purchase at any time before the program is complete and request to receive a full refund. Cancellation requests may be done by phone by calling the Anytime Certification phone line or by emailing anytimecertification@gmail.com.

 

3.     Refunds

If a customer is not completely satisfied with the purchase for any reason, they may return it for a full refund, store credit, or an exchange for up to 90 days provided they did not complete the program. Refund requests may be done by phone by calling the Anytime Certification phone line or by emailing anytimecertification@gmail.com.

 

 

Last Updated: 9/5/2021